We only accept returns in cases where the product received is damaged, defective, or incorrect. To request a refund or replacement, customers must contact us within 48 hours of receiving their order and provide an unboxing video as proof of the issue. All return requests will be reviewed by our team, and once approved, the refund process will be initiated. Approved refunds will be processed within 7-10 business days, depending on the payment method and bank processing times.
Cancellations:
Orders may only be canceled within 2 hours of placement. Once processing has begun, we cannot guarantee cancellation. If an order is canceled within the permitted window, a full refund will be issued to the original payment method.
Intellectual Property:
All content available on our website, including but not limited to logos, images, designs, text, product descriptions, and branding elements, are the intellectual property of Seinen Clothing LLP. Any unauthorized use, reproduction, distribution, or modification of our content without prior written consent is strictly prohibited and may result in legal action. If you wish to collaborate with Seinen Clothing LLP, please reach out to our team through our official contact channels.
Liability & Disclaimers:
Seinen Clothing LLP makes every effort to provide an optimal shopping experience; however, we do not guarantee uninterrupted access to our website or services. We are not responsible for delays, disruptions, or technical issues that may arise due to internet connectivity, server maintenance, or other factors beyond our control. We shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our products, including but not limited to personal injury, allergic reactions, or material damage. Customers are advised to carefully review product descriptions and specifications before making a purchase.
Shipping & Delivery:
We strive to process and ship all orders in a timely manner. Estimated delivery times vary depending on location, shipping method, and external factors.Seinen Clothing LLP is not responsible for delays caused by courier services, customs processing, or force majeure events. Customers will receive tracking details once their order has been dispatched. Any issues regarding lost or undelivered packages must be reported within 7 days of the expected delivery date.